COVID-19 Response

  • HOMEPAGE
  • Emergency Preparedness and Response
  • COVID-19 Response
  • Cash and Voucher Assistance
  • Market Development
  • Education and Skills
  • Climate Change Mitigation and Adaptation
  • Agriculture and Natural Resources Management
  • Multi-Sectoral Nutrition
  • Water, Sanitation and Hygiene
  • DRR and Resilience
  • Social Inclusion and Protection
  • Good Governance
  • Monitoring, Evaluation, Accountability & Learning
  • Communication & Advocacy
  • Social and Behaviour Change
  • Mainstreaming Topics
  • Innovations
  • ALL THEMES
  • This site offers the most useful resources for your COVID-19 response activities (make sure that you are logged in the internal version of KLC so that you can see all the available resources). It is updated several times a week. If you feel that an important resource is missing, let us know please. Explore also additional guidance included in other thematic sections of this website.

    Key Resources

    WHO (2020) E-Learning on COVID-19 (URL)
    View

    When can it be useful?
    This e-learning provides key information on COVID-19, how to protect yourself and how to engage communities. Available in multiple languages.

    WHO (2020) E-Learning on COVID-19 - overview
    Language: English, French, Portuguese, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: E-Learning and Webinars
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    WHO (2020) Q&A on COVID-19 (URL)
    View

    When can it be useful?
    This site provides a useful overview of questions & answers on COVID-19.

    WHO (2020) Q&A on COVID-19 - overview
    Language: English, French, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: E-Learning and Webinars
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    Sphere (2020) COVID-19 Guidance Based on Humanitarian Standards (URL)
    View

    When can it be useful?
    This site includes guidance on applying the Sphere standards to COVID-19 response activities.

    Sphere (2020) COVID-19 Guidance Based on Humanitarian Standards - overview
    Language: English, French, Portuguese, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
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    Protecting Staff and Beneficiaries

    WHO (2020) E-Learning on COVID-19 (URL)
    View

    When can it be useful?
    This e-learning provides key information on COVID-19, how to protect yourself and how to engage communities. Available in multiple languages.

    WHO (2020) E-Learning on COVID-19 - overview
    Language: English, French, Portuguese, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: E-Learning and Webinars
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    WHO (2020) When and How to Use Masks (URL)
    View

    When can it be useful?
    WHO guidance video and materials on when and how to use a mask.

    WHO (2020) When and How to Use Masks - overview
    Language: English, French, Arabic, Spanish
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    FSC Syria (2020) General Distribution SOPs for Covid-19 Mitigation and Preparedness (PDF, 150.31 KB)
    View

    When can it be useful?
    Standard Operating Procedures (SOP) for distributions taking COVID-19 prevention measures into account – Syria Food Security example that is relevant to many other countries.

    FSC Syria (2020) General Distribution SOPs for Covid-19 Mitigation and Preparedness - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
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    Awareness Raising & Behaviour Change Communication

    TWB (2020) Do You Speak COVID-19? (PDF, 237.71 KB)
    View

    When can it be useful?
    This brief outlines findings and recommendations on four key aspects of effective communication with communities and countering misinformation about COVID-19 risks: language, format, relevant content and channel.

    TWB (2020) Do You Speak COVID-19? - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    Compass (2020) COVID-19: Resources for Social and Behavior Change (URL)
    View

    When can it be useful?
    This site offers a (frequently updated) overview of useful COVID-19 behaviour change communication guidance, tools and various materials (posters, leaflets, etc.)

    Compass (2020) COVID-19: Resources for Social and Behavior Change - overview
    Language: English, French
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals, Project Design Examples
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    PIN (2017) Creating Effective Communications (PDF, 596.54 KB)
    View

    When can it be useful?
    This short guidance is a part of PIN's Behaviour Change Toolkit. It explains how to design and pre-test your communication messages and materials.

    PIN (2017) Creating Effective Communications - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes
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    Public Health and WASH

    WHO (2020) COVID-19 Technical Guidance: Infection Prevention and Control / WASH (URL)
    View

    When can it be useful?
    WHO guidance on a range of infection prevention and control topics.

    WHO (2020) COVID-19 Technical Guidance: Infection Prevention and Control / WASH - overview
    Language: English, French, Arabic, Spanish
    Region: Africa, Asia, Middle East
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    WHO (2020) Water, Sanitation, Hygiene and Waste Management for COVID-19 (PDF, 723.86 KB)
    View

    When can it be useful?
    WHO technical brief on WASH in text context of COVID-19.

    WHO (2020) Water, Sanitation, Hygiene and Waste Management for COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    WASH Cluster (2020) National WASH Cluster Iraq COVID-19 Response Guidance Note (PDF, 856.44 KB)
    View

    When can it be useful?
    This document provides an example of a COVID-19 hygiene kit (Iraq WASH Cluster COVID-19 guidance).

    WASH Cluster (2020) National WASH Cluster Iraq COVID-19 Response Guidance Note - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals, Project Design Examples
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    GO TO MENU

    Nutrition and Care

    Global Nutrition Cluster (2020) COVID-19 Resources (URL)
    View

    When can it be useful?
    A compilation of resources published by the Global Nutrition Cluster (updated regularly).

     Global Nutrition Cluster (2020) COVID-19 Resources - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    GNC (2020) MANAGEMENT OF CHILD WASTING IN THE CONTEXT OF COVID-19 (PDF, 266.99 KB)
    View

    When can it be useful?
    Includes key guidance for acute malnutrition treatment programmes in a COVID-19 outbreak. Check the Global Nutrition Cluster website if there is an updated version.

    GNC (2020) MANAGEMENT OF CHILD WASTING IN THE CONTEXT OF COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes
    GNC (2020) Infant & Young Child Feeding in the Context of COVID-19 (PDF, 357.04 KB)
    View

    When can it be useful?
    Includes key guidance and messages for Infant and Young Child Feeding in a COVID-19 outbreak. Check the Global Nutrition Cluster website if there is an updated version.

    GNC (2020) Infant & Young Child Feeding in the Context of COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
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    Training and Education

    INEE (2020) TECHNICAL NOTE ON EDUCATION DURING THE COVID-19 PANDEMIC (PDF, 514.67 KB)
    View

    When can it be useful?
    This document provides technical guidance to support education during the COVID-19 pandemic.

    INEE (2020) TECHNICAL NOTE ON EDUCATION DURING THE COVID-19 PANDEMIC - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    UNICEF (2020) Key Messages and Actions for COVID-19 Prevention and Control in Schools (PDF, 531.68 KB)
    View

    When can it be useful?
    This document talks through key messages and actions for preventing the spread of COVID-19 in schools. It also provides practical checklists to help organizations adhere to relevant guidance in their educational work with different groups, including schools, parents, communities and children

    UNICEF (2020) Key Messages and Actions for COVID-19 Prevention and Control in Schools - overview
    Language: English
    Region: Africa, Asia, Middle East
    Resource type: Toolkits & Manuals, Checklists
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    INEE (2020) COVID-19 Resource Website (URL)
    View

    When can it be useful?
    INEE’s website dedicated to sharing resources and guidance related to Education in Emergencies during COVID-19.

    INEE (2020) COVID-19 Resource Website - overview
    Language: English
    Region: Africa, Asia, Middle East
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    Display moreGO TO MENU

    Market-Based Programming

    CaLP (2020) Guidance on CVA in COVID-19 Contexts (PDF, 171.9 KB)
    View

    When can it be useful?
    This resource provides key notes to consider during each step of the project cycle in cash and voucher assistance (CVA), in the context of the COVID-19 pandemic.

    CaLP (2020) Guidance on CVA in COVID-19 Contexts - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    ICRC (2020) Tipsheet: Cash and Voucher Assistance and COVID-19 (PDF, 438.99 KB)
    View

    When can it be useful?
    This resource provides practical guidance on what to consider when adjusting your CVA responses to the context of the COVID-19 pandemic, to reduce risks and contribute to minimizing the spread of COVID-19, while ensuring your responses remain flexible to the changing market context.

    ICRC (2020) Tipsheet: Cash and Voucher Assistance and COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    IRC, CaLP (2020) Comparative Table of Humanitarian Market Analysis Tools (PDF, 615.35 KB)
    View

    When can it be useful?
    This resource provides a brief overview of and links to the different market assessment guidance and tools that exist for humanitarian contexts, it can be useful when deciding which tool is best for your information needs.

    IRC, CaLP (2020) Comparative Table of Humanitarian Market Analysis Tools - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    Display moreGO TO MENU

    Food Security

    FSC Syria (2020) General Distribution SOPs for Covid-19 Mitigation and Preparedness (PDF, 150.31 KB)
    View

    When can it be useful?
    Standard Operating Procedures (SOP) for distributions taking COVID-19 prevention measures into account – Syria Food Security example that is relevant to many other countries.

    FSC Syria (2020) General Distribution SOPs for Covid-19 Mitigation and Preparedness - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    CaLP (2020) Guidance on CVA in COVID-19 Contexts (PDF, 171.9 KB)
    View

    When can it be useful?
    This resource provides key notes to consider during each step of the project cycle in cash and voucher assistance (CVA), in the context of the COVID-19 pandemic.

    CaLP (2020) Guidance on CVA in COVID-19 Contexts - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    WFP (2020) COVID 19: Targeting & Prioritization (PDF, 563.14 KB)
    View

    When can it be useful?
    This document provides guidance on targeting and prioritization of food security interventions.

    WFP (2020) COVID 19: Targeting & Prioritization - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design
    Useful for: Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    Display moreGO TO MENU

    Good Governance

    PCSC (2020) Examples of Civic Responses to COVID-19 (URL)
    View

    When can it be useful?
    Website of Prague Civil Society Centre providing examples of civic responses to COVID-19 in the Czech Republic.

    PCSC (2020) Examples of Civic Responses to COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Project Design Examples
    Useful during: Initial Orientation, Assessment and Project Design
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    IFRC, UNIEF, WHO (2020) Risk Communication and Community Engagement (RCCE) (PDF, 3.94 MB)
    View

    When can it be useful?
    This document explains community engagement and risk communication framework. It is designed primarily for higher-level actors but provides useful information and guidance even for interventions at a lower level.

    IFRC, UNIEF, WHO (2020) Risk Communication and Community Engagement (RCCE) - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Strategies, Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Project / Programme Managers / Heads of Programmes, Country Directors / (Support) Desk Officers
    EPD (2020) Democratic principles in a time of crisis (PDF, 423.22 KB)
    View

    When can it be useful?
    This statement highlights the core advocacy messages related to ensuring human rights in the context of COVID-19 crisis and various emergency measures taken by the governments. It was produced by the European Partnership for Democracy, a network of organizations (including PIN) that work on defending democracy and human rights issues globally.

    EPD (2020) Democratic principles in a time of crisis - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Strategies
    Useful during: Initial Orientation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers, HR Officers
    GO TO MENU

    MEAL

    Poverty Action Lab (2020) Best practices for conducting phone surveys (URL)
    View

    When can it be useful?
    A collection of briefly-summarized best practices for conducting phone surveys.

    Poverty Action Lab (2020) Best practices for conducting phone surveys - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    60 Decibels (2020) Remote Survey Toolkit (PDF, 1.15 MB)
    View

    When can it be useful?
    This toolkit provides practical tips and guidance on conducting remote (phone-based) surveys. Focus primarily on chapters 1 and 2.

    60 Decibels (2020) Remote Survey Toolkit - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals, Checklists
    Useful during: Assessment and Project Design, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    CHS (2020) How to meet our CHS commitments in the coronavirus pandemic (URL)
    View

    When can it be useful?
    CHS Alliance guidance on how to meet quality and accountability commitments in the time of COVID-19. Includes links to many other useful resources.

    CHS (2020) How to meet our CHS commitments in the coronavirus pandemic - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    Display moreGO TO MENU

    Protection, Gender and Inclusion

    RCCE (2020) How to include vulnerable people in risk communication and community engagement (PDF, 258.39 KB)
    View

    When can it be useful?
    This resource provides practical guidance on how to include marginalized and vulnerable people in risk communication and community engagement.

    RCCE (2020) How to include vulnerable people in risk communication and community engagement - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    WHO (2020) Disability considerations during the COVID-19 outbreak (PDF, 163.22 KB)
    View

    Also available in: French

    When can it be useful?
    Certain populations, such as those with disabilities, may be impacted more significantly by COVID-19. This resource describes how the impact can be mitigated through simple actions and protective measures.

    WHO (2020) Disability considerations during the COVID-19 outbreak - overview
    Language: English, French
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Initial Orientation, Assessment and Project Design, Implementation, Monitoring and Evaluation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers, Country Directors / (Support) Desk Officers
    HelpAge (2020) Covid-19: Guidance and advice for older people (PDF, 201.32 KB)
    View

    When can it be useful?
    The resource provides guidance and advice for older people during the COVID-19 pandemic.

    HelpAge (2020) Covid-19: Guidance and advice for older people - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes, M&E Managers / Officers
    Display moreGO TO MENU

    Formal and Informal Camps and Camp-Like Settlements

    IASC (2020) Response Operations in Humanitarian Situations, Including Camps and Camp-Like Settings (PDF, 257.07 KB)
    View

    When can it be useful?
    This guidance describes specific needs and considerations required for providing humanitarian assistance in formal and informal camps and camp-like settings as well as the surrounding host communities, aiming at scaling-up readiness and response to the COVID-19 outbreak.

    IASC (2020) Response Operations in Humanitarian Situations, Including Camps and Camp-Like Settings - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    SSHAP (2020) Key considerations: COVID-19 in informal urban settlements (PDF, 631.53 KB)
    View

    When can it be useful?
    This brief sets out key considerations for protecting informal urban settlements from the spread and impacts of COVID-19.

    SSHAP (2020) Key considerations: COVID-19 in informal urban settlements - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Strategies
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    UNHCR (2020) INTERIM GUIDANCE ON SHELTER AND SETTLEMENTS RESPONSE TO COVID-19 (PDF, 494.79 KB)
    View

    When can it be useful?
    Interim guidance on Shelter and Settlements Response to COVID-19 with tips for key emergency actions for shelter and settlements response, considerations for settlement planning and improved shelter.

    UNHCR (2020) INTERIM GUIDANCE ON SHELTER AND SETTLEMENTS RESPONSE TO COVID-19 - overview
    Language: English
    Region: Africa, Asia, Middle East, Europe & Caucasus
    Resource type: Toolkits & Manuals
    Useful during: Assessment and Project Design, Implementation
    Useful for: Field Officers, Project / Programme Managers / Heads of Programmes
    Display moreGO TO MENU

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